EMPLOYMENT OPPORTUNITY | RETAIL OFFICER
EMPLOYMENT OPPORTUNITY | RETAIL OFFICER
Come, work with us and support Canberra's thriving craft and design community.
Craft + Design Canberra is a not-for-profit organisation, proud to be one of the longest running visual arts membership organisations in Australia at 52 years old. Craft + Design Canberra is recognised as a leading centre in contemporary Australian craft and design, with a vision to embed contemporary craft, making and design at the centre of everyday life in Australia’s Capital, a global city of design.
The Retail Officer is responsible for retail operations at Craft + Design Canberra. Retail work includes stock processing, inventory, and sales of artists work, the delivery of outstanding customer service to patrons of the shop and gallery and assisting with ordering and communications to stockists. The Retail officer will build retail operations supporting Craft + Design Canberra’s strategic goals including access, attendance, inclusion and income generation.
Selection Criteria — Essential
The successful applicant will have:
- Excellent interpersonal and teamwork skills with the ability to work as a productive contributor in a small team and establish positive working relationships with staff, board, Craft + Design Canberra members, artists, sponsors, internal and external stakeholders.
- Demonstrated experience in all aspects of retail operations (preferably in in the arts sector) including stocktakes; stockist management; reporting; and retail operation administration.
- Organisational and administrative skills including the ability to be able to manage and prioritise a high-volume workload (including multitasking, self-direction, initiative, and flexibility).
- Excellent customer service, oral communication, interpersonal and presentation skills.
- Written communication skills with experience preparing and editing emails, reports, contracts, and marketing text.
- Digital literacy skills with the ability to use Microsoft Office, the Adobe Creative Suite, Canva, Shopify and social media to produce high quality administrative documents and digital assets.
- Capacity for after-hours and weekend work, particularly for exhibition openings and events, as Saturday shifts in the Craft + Design Canberra Gallery and shop and intensively during the Craft + Design Canberra Festival.
- A commitment to continuous improvement, using performance evaluations and reviews to understand effectiveness and areas for growth and review.
MORE INFORMATION AND THE FULL JOB DESCRIPTION CAN BE FOUND HERE.
How to apply
To apply for the position email:
- A two -page (maximum length) letter outlining your experience and suitability for the essential selection criteria
- A copy of your Curriculum Vitae
- The names and contact details of two referees including your current supervisor.
Please email your application to: victoria.bennett@craftanddesigncanberra.org by 5pm Monday 9 June 2025.
For more information contact Victoria Bennett, Deputy Director, Craft + Design Canberra, on (02) 6262 9333 or at victoria.bennett@craftanddesigncanberra.org.
Join our passionate team and make a meaningful impact in Canberra's vibrant arts and design community.